Qingdao Mighty International Freight Forwarding Co., Ltd. ("we", "us" or the "Company") respects your privacy and protects personal information in accordance with applicable laws. This Privacy Policy explains how we collect, use, store, share, transfer cross-border and protect personal information when you visit www.mightyshipping.com (the "Site") or engage with us in business. Please read it carefully before using the Site or instructing us to provide freight forwarding services.
1. Information We Collect
1.1 Information You Provide
- Contact information: name, company name, phone, email and other contact details you provide, used to respond to enquiries, quotations and booking communication.
- Shipment information: commodity, quantity, weight, volume, value, ports of loading/discharge, Incoterms, shipper/consignee details, and customs documents (packing list, invoice, contract, B/L, certificate of origin, insurance policy, etc.).
- Settlement information: invoicing party, tax ID, bank account and other information necessary for performance and settlement.
1.2 Information Collected Automatically
- Access logs: IP address, browser type, operating system, access time, referrer, click behaviour, used for site operation and security.
- Cookies and similar technologies: used to distinguish visitors, measure traffic and improve experience. See our Cookie Policy.
- Third-party analytics: we use Google Analytics 4 (measurement ID: G-N7E0YFNP49) for usage statistics.
1.3 Optional Inquiry Browsing History
Inquiry browsing history is enabled by default and can be turned off at any time. While enabled, we temporarily store the referrer domain, recognised Google / AI platform source tags, first recorded page, page paths and visit times in this tab's sessionStorage. This excludes query strings, search terms, typing activity, raw IP addresses and device profiles, and does not identify you across devices. The summary is sent with your form details through Cloudflare and Resend to our business mailbox only when you submit an inquiry, to understand your needs and acquisition source. It is not sent to Google Analytics.
We keep at most the latest 20 page visits and the first recorded page. After 30 minutes without a new page visit or submission, the history resets when next accessed. Closing the tab normally ends this storage, but browser session restoration may preserve it. Visits made while recording is off are not reconstructed; missing AI or other referrers appear as “Direct or unknown”. Turning recording off does not affect inquiries. Use the bottom-left Cookie icon to open settings, turn recording off and clear local history; contact us to request deletion of summaries already emailed. Emailed summaries are retained with inquiries only as long as needed to handle them and meet applicable obligations. This setting does not control existing GA4 analytics.
2. How We Use Information
- To respond to enquiries, prepare quotations and conclude/perform transport or agency contracts;
- To carry out booking, customs declaration, insurance, warehousing, transport and settlement;
- To comply with customs, tax, foreign-exchange and other Chinese legal obligations;
- For customer service, after-sales follow-up and service notices;
- For site operation, anti-fraud and information security;
- For de-identified statistics and service improvement.
3. How We Share Information
To deliver the services you instruct, we may share necessary information with the following parties, and we require them to protect it to standards no lower than this Policy:
- Carriers and operators: shipping lines, airlines, railways, trucking companies, warehouses;
- Regulators: Customs, MSA, tax and foreign-exchange authorities (as required by law or order);
- Insurers, banks and payment institutions (for insurance and settlement);
- Overseas agents and destination customs brokers (for cross-border movement and clearance);
- IT, email and analytics service providers.
Except as above or as otherwise authorised by you, we do not sell or rent your personal information.
4. Cross-Border Transfers
Website inquiries are processed through Cloudflare and delivered through Resend to our business mailbox; processing may take place outside mainland China. Contact us to request deletion; processing and retention remain subject to applicable requirements.
Due to the nature of international freight forwarding, certain shipment information (e.g. shipper/consignee, B/L data) will inevitably be transferred to overseas carriers or destination agents to complete clearance and delivery. We transfer only the minimum necessary information and only in compliance with the PRC Personal Information Protection Law and related regulations.
5. Storage & Security
- Location: business records depend on the systems used; website inquiries involve the cloud services and business mailbox described above.
- Retention: business records and shipping documents are kept for 10 years pursuant to PRC Accounting Archives and Customs laws; site logs and cookie data are kept for no more than 26 months.
- Safeguards: transport encryption, access control, least-privilege principle, internal confidentiality measures.
6. Your Rights
Subject to PRC law, you have the following rights regarding your personal information:
- Access, copy, rectify and supplement;
- Erasure under statutory grounds;
- Withdraw a previously given consent;
- Account deactivation (where applicable);
- Lodge a complaint about our processing.
To exercise these rights, please contact us using the details in Section 8. We will respond within 15 working days after verifying your identity.
7. Minors
The Site and our services are aimed at corporate and commercial users and are not directed at minors under 14. If we inadvertently collect such information, we will delete it upon verification.
8. Contact
- Company: Qingdao Mighty International Freight Forwarding Co., Ltd.
- Email: david.chen@mighty-cn.com
- Phone: +86-532-8581-5008
- Address: Room 10F, Tower A, Shenye Center, No. 9 Shandong Road, Shinan District, Qingdao, Shandong, PRC
9. Updates
We may update this Policy from time to time in light of business, legal or regulatory changes. The updated version will be posted on this page; material changes will be notified prominently. Please check this page periodically.